Return & Refund Policy
Everything you need to know about returns, refunds, damaged items, and support.
Easy Returns
Returns accepted within 14 days after delivery.
Product Condition
Products must be unused, unopened, and in their original packaging.
Damaged Product
If your product arrives damaged, please contact us with photo proof for assistance.
Refund Time
Once approved, refunds are processed within 5–10 business days.
Non-Returnable Items
Opened skincare products cannot be returned for hygiene reasons.
For any return or refund requests, please reach out to our customer care team. We’re here to make your experience better.
Need Help?
Our customer care team is here to assist you with return, refund, or any other questions.
Contact@koreandew.com
Mon–Sat, 10 AM – 7 PM
Our Promise
Authentic Korean Skincare
Secure Checkout
Fast Delivery
Customer Support
